on 03-10-2021 13:34
I've recently noticed occasionally that when returning home recently and checking for calls on my house phone that there has been an unsuccessful outgoing call while I have not been at home. The numbers seem to be random. No-one has been in the house to make these calls, so I am at a loss to know how this has happened. My concern is that if these calls get through I could end up with an unwanted bill. The last attempt, yesterday, was to an international number in the Netherlands.
on 03-10-2021 13:38
Hi oldcarliol
Thanks for posting. This sounds odd. If you called a mobile from the landline, does the correct number show up?
Kind regards,
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on 03-10-2021 14:43
on 03-10-2021 15:33
Thanks for coming back to me.
It's potentially sounds like a crossed line. I'll send a PM so we can look at getting a technician out.
Kind regards,
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on 03-10-2021 16:00
Hi oldcarliol
Thanks for joining me on PM.
Just to update the thread, the engineer visit was booked in. This can be tracked and/or altered in your online account
Let us know how the visit goes.
Kind regards,
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on 07-10-2021 19:50
on 07-10-2021 19:54
Hi oldcarliol
Can you pleas keep us posted if this happens again
Gareth_L
on 07-10-2021 20:15