My landline is dead

[johnspage]

My phone is reporting that the phone line is dead.

My daughter tells me that she was sent a message and an adapter cable saying her phone connection would be changed to a hub socket  and her phone would go dead if she did not do this.

Virgin have not sent me any details of any change.  Status reports no problem

[Client62]

From the Hub's menu at http://192.168.0.1   ( the password is on a sticker )  the status info shows if the Hub's has Telephone Enabled or Disabled.

[johnspage]

Checked Hub 3.0, shows telephone disabled.

[Martin_N]

Hi johnspage,

Thank you for your post. I'm very sorry to hear about the issue with the Phone line. 

I am happy to take a look into this for you to see if we can get this working again for you. 

I will private message you now to confirm some details. 

^Martin

[johnspage]

thank you