on 26-07-2022 12:36
Hi,
I can't find the dongle that I'm supposed to plug into the back of the router. My phone line is apparently swapping today from PSTN to hub based. How do I get another fob?
Peter
Answered! Go to Answer
on 26-07-2022 12:42
Hello peterUK1,
Thanks for your post,
Sorry you have lost the Adapter.
We can arrange for one to be sent out for you.
It can take around 5 days to be received though.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L
on 26-07-2022 12:42
Hello peterUK1,
Thanks for your post,
Sorry you have lost the Adapter.
We can arrange for one to be sent out for you.
It can take around 5 days to be received though.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L
on 26-07-2022 12:43
Hi, that's fine
on 26-07-2022 12:44
on 26-07-2022 12:47
Hi peterUK1.
Sorry it should be with you now.
Gareth_L
on 26-07-2022 12:50
on 26-07-2022 13:31
Hello peterUK1,
Replacement adapter has been sent now, As a rule we have to advise 5 days to be received.
I just hope you are able to fins the one you lost.
Gareth_L
on 26-07-2022 13:56
on 26-07-2022 14:16
No problem at all peterUK1,
Would you be okay to let us know once you have received it.
Gareth_L