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Lanline problem

nbm100254
Joining in

on ‎22-05-2022 21:51

Recently joined Virgin TV, B.Band and Home Phone and transferred home phone number from SKY. Many of our contacts can not now ring our Home Phone number from their Landline or their mobile. I can get through with my mobile but my wife can not using her's. Message says something like number nor recognised. Has the Sky number been "Ported" properly?

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Lee_R
Forum Team
Forum Team

on ‎23-05-2022 08:12

Hi nbm100254, thanks for posting and welcome to our community.

I am really sorry to hear that your friends and family are having difficulties getting through to you on your landline. I would love to help resolve this for you.  I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen.

Regards

 

Lee_R

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