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c_sutton
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Landline

My phone line has been dead since this morning. I'm unable to make any calls out and have no dial tone. Incoming calls receive a busy tone and can't get through. Checking the virgin website it says there are no known faults in my area but if I attempt to run a test it says inconclusive. 

I'd appreciate if someone could take a look at this and find out what the issue is.

Thanks!

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Forum Team
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Re: Landline

Hi c_sutton,

 

Thanks for posting. I am sorry to hear of the landline issue and for the delayed reply.

 

I've ran a few checks in the back of the account today and we do need a tech visit to fix this. 

 

I'll pop you a quick PM to arrange this now.

 

Kind regards,

John_GS
Forum Team

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