Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Landline

FM445
Just joined

on ‎29-04-2022 15:23

For the past 2 days our landline has not been working as there is no dialing tone when picking up the receiver. Our immediate neighbor has the same issue and another Virgin Media landline user close by too. This must be an issue in the SW20 area which needs to be investigated and resolved.

0 Kudos
1 REPLY 1

Tom_W1
Forum Team
Forum Team

on ‎29-04-2022 15:35

Hi @FM445, thanks for your post although I'm sorry to hear of your concerns raised.

I've had a check over things for you, and it does appear that this is a confirmed area fault as you may suspect - we do have an estimated time of fix on this now for you though, and I can confirm this is to be 21:20 tonight.

Apologies for any inconvenience caused, but please be assured we'll do our best to get this sorted as soon as possible for you and all others affected.

Many thanks

Tom_W
0 Kudos
Top