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Landline voicemail

EllenStill
Joining in

I noticed other people are having problems with Voicemail since changing contract. I have it for years without any issues, since renewing my contract earlier in the year and the change to plugging my landline into the hub, it is not working.

3 calls to 150 and being assured it is “working from their end “ it’s still not working. On the third call I asked the man to call me back to confirm it’s not working.  I am still awaiting further contact to tell me what action they will be taking to reinstate the service.

Any other help , guidance would be appreciated .

 

 

3 REPLIES 3

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hi EllenStill, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear about the issue that you've been having with your voicemail - just to be sure, it's since changing to connecting through the hub rather than the wall socket that you've had this issue? 

 

Cheers, 

Ryan. 

EllenStill
Joining in

Hi yes it’s since it’s been plugged into the hub

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

I will send you over a private message so I can take a look into this for you. 

 

Cheers, 

Ryan.