on 09-06-2022 12:13
I noticed other people are having problems with Voicemail since changing contract. I have it for years without any issues, since renewing my contract earlier in the year and the change to plugging my landline into the hub, it is not working.
3 calls to 150 and being assured it is “working from their end “ it’s still not working. On the third call I asked the man to call me back to confirm it’s not working. I am still awaiting further contact to tell me what action they will be taking to reinstate the service.
Any other help , guidance would be appreciated .
on 09-06-2022 12:18
Hi EllenStill,
Thank you for your post and welcome to the forums.
Sorry to hear about the issue that you've been having with your voicemail - just to be sure, it's since changing to connecting through the hub rather than the wall socket that you've had this issue?
Cheers,
Ryan.
on 09-06-2022 16:41
Hi yes it’s since it’s been plugged into the hub
on 09-06-2022 16:47
I will send you over a private message so I can take a look into this for you.
Cheers,
Ryan.