Landline switchover old hub

[8901654827]

My switchover date was 27 march but I’m unable to dial out or receive calls as my hub only has 4 yellow ports and not the grey one mentioned in the instructions. Do I need a new hub and if so how do I do this.

[thecableguy]

Did you get this sorted? yes you need a new hub, if the position of the hub isn't an issue such that you don't require additional wiring work done to connect your phone and you're confident in doing so, you should be able to do order a hub self-install kit. 

call 0345 454 1111

[Ayisha_B]

Hi @8901654827 

Just to update this thread, I can see my colleague Beth was able to help you yesterday in regards to this 😊

If you need anything else, let us know.

Have an amazing weekend!