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Landline porting not done

Sheilafisher
Joining in

on ‎28-03-2022 11:19

When I changed to Virgin Media on 2March I was twice told that porting of my previous BT landline number was in place but it hasn’t happened. Why not?

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10 REPLIES 10

Kath_F
Forum Team
Forum Team
In response to Sheilafisher

on ‎29-03-2022 08:16

Hi Sheilafisher, 

Thanks for coming back to us on this one. 

To allow us to look further into this for you, I will need to confirm some information with you and pass data protection. I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

Kath_F ✨
Forum Team

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