Hi John.... thanks for the update..... This number was originally a BT number as we have had it for over 40 years. VM were supposed to transfer the services to us in July but failed to do so and it has taken a few months and a lot of angst to get the services working but the landline number was not transferred over. Do you have any departments at either British Telecom or Sky (previous provider) that would be best placed to help ? I have spoken to sky previously and they said it's VM's fault and their issue to sort.
Hello Rbmcg11, thanks for your reply and for explaining more on this. Sorry to see you've had the landline number for such long time and Sky recently advised of the failed porting and number being lost.
We'd love to help where possible, in order to be able to share more info in private and offer our support I will send you a PM here shortly, Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.
