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jmg156
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Landline not working

Hi,

I tried to use my landline phone earlier this afternoon - only to discover it wasn't working. I've tried using two different phones and neither have a dial tone or receive calls. The last time I remember it working was on Saturday (18th June) just gone

I've checked the service status and it doesn't show there's a fault in my area

My elderly father has a pendant alarm which (as far as I know) won't work without a functioning landline

I'd appreciate any help/advice

Cheers,

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Re: Landline not working

Hi jmg156,

 

Thank you for your post. I'm sorry to hear this. 

 

I will private message you so we can look into this.

 

^Martin

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jmg156
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Re: Landline not working

Just a quick update

An engineer came this afternoon and confirmed there's a fault with my local exchange box - he's reported it as a priority repair after seeing my dad's pendant alarm when he arrived. Whilst it couldn't be sorted today it's reassuring to know what's going on and that something's being done to rectify the issue

Cheers,
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jmg156
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Re: Landline not working

Pleased to confirm that my landline is now working again - a big thanks to Martin for all of his help

Cheers,

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