Menu
Reply
  • 4
  • 0
  • 1
JB2000
Tuning in
150 Views
Message 1 of 2
Flag for a moderator

Landline not working

The landline hasn't been working for a few days (at first a clicking ringtone and then no ringtone). It's happened bfore, and an engineer said that the junction box is a bit of a mess with redundant cables etc. It turned out that some cable had been pulled out on during a previous fix for another incident, meaning I wasn't getting any signal, so I need an engineer to sort it out at the box, as it's all OK at my end. 

0 Kudos
Reply
  • 962
  • 49
  • 129
Forum Team
Forum Team
136 Views
Message 2 of 2
Flag for a moderator

Re: Landline not working

Hi JB2000, thanks for your post.

 

Sorry for the recurring phone line issue, we'll be happy to help. 

 

If you sign in here: virg.in/service you can run a test on your phone line which should offer the chance to book a tech-visit when a problem is detected.

 

Alternatively you can respond to the PM I'm about to send so we can get this arranged from here.

 

Please keep in touch.

 

Tom_F 

0 Kudos
Reply