on 02-08-2022 10:27
Hi
My landline is not working , I guess it will be loose wiring again , god knows how long its been off , I was going to buy new phones because of the bad sounds , I guess its been this fault all the time .
Help; with getting somebody out to repair the connection will be appreciated
Answered! Go to Answer
on 02-08-2022 13:01
Thank you,
So I can arrange a technician, I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.
02-08-2022 10:50 - edited 02-08-2022 10:51
Hi Harlpop,
Thank you for reaching back out to us and for your post, sorry to hear your Phone line isn't working, is this going straight into the wall socket or is it plugged into an extension?
Regards
Paul.
on 02-08-2022 10:54
Hi
Thanks for getting back , it goes into the wall
on 02-08-2022 11:01
Thank you for confirming this, do you have any other pieces of equipment connected to your phone socket? This may include:
Regards
Paul.
on 02-08-2022 11:47
Hi , there only the phone
on 02-08-2022 12:25
Thank you,
Have you been able to try a different phone, the reason we want to make sure everything is checked is because if the Technician comes and it is the phone there will be a £25 callout charge, it is always wise to try this first.
Regards
Paul.
on 02-08-2022 12:41
I have two phones and both are displaying the message that I'm not connected
on 02-08-2022 12:49
As you have 2 p;hones and no extensions plugged in I assume these are part of a set and if 1 is faulty they both would have issues, can you try a different standalone phone just to make sure.
Regards
Paul.
on 02-08-2022 12:52
I have checked the wiring at the wall , they are loose , there is even two wires disconnected , its not the first time this has happened ,
as where they have been placed , at the door entrance they get brushed against all the time
on 02-08-2022 13:01
Thank you,
So I can arrange a technician, I will send you an invite into a private chat, once received please click on the purple envelope to accept.
Regards
Paul.