Menu
Reply
  • 11
  • 0
  • 0
benjaxon
Joining in
165 Views
Message 1 of 2
Flag for a moderator

Landline not working again

As I predicted my land line is not working again. This is a quote from the online help chat last time this happened a couple of weeks ago:

"I've checked the account and found out that we need to update all the system information in your account. Since that you are one of our loyal customer the code in the account needs update for you to get the best service we are offering."

Well what ever that was it worked for a day at most. I am not only a loyal customer, I am paying Virgin a lot of money each month for a phone that doesn't work.

 

0 Kudos
Reply
  • 979
  • 46
  • 87
Forum Team (Retired) Tom_S
Forum Team (Retired)
149 Views
Message 2 of 2
Flag for a moderator

Re: Landline not working again

Hi benjaxon,

 

I am sorry to hear about this. What issue are you experiencing with the landline? 

I'm going to send you a PM so we can confirm some details.

 

Thanks,

Tom_S

0 Kudos
Reply