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Landline not ringing for incoming calls

Darren967
Tuning in

Hello, for about a week our landline is not ringing when someone calls. Have been on mobile to friend while she has been ringing the landline and I can hear it her end as normal but nothing on our end.

Phone can be used to dial out as normal.

Have just purchased new handset as I assumed it was that but the same thing is happening. Service status showing no issues in our area.

Have been trying to get through on 150 but no luck, can you please assist with booking an engineers appointment.

Thank you

 

4 REPLIES 4

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Darren967,

Welcome! Thanks for posting.

I am so sorry about that.

I will send you a private message now, please look out for a plum envelope at the top right of your screen.

Many thanks,

Hayley
Forum Team



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Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Thank you for talking to me in a private message @Darren967.

Please do let me know how it goes with the engineer visit 🙂

Hayley
Forum Team



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Hello, thanks for all your help in getting an engineer out, he has sorted everything perfectly, great chap very helpful, tidy and friendly.

Regards,

Darren

Great to hear all sorted, Darren 🙂

Kind regards,

John_GS
Forum Team


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