on 04-01-2022 13:48
Hello, for about a week our landline is not ringing when someone calls. Have been on mobile to friend while she has been ringing the landline and I can hear it her end as normal but nothing on our end.
Phone can be used to dial out as normal.
Have just purchased new handset as I assumed it was that but the same thing is happening. Service status showing no issues in our area.
Have been trying to get through on 150 but no luck, can you please assist with booking an engineers appointment.
Thank you
on 04-01-2022 13:51
Hello @Darren967,
Welcome! Thanks for posting.
I am so sorry about that.
I will send you a private message now, please look out for a plum envelope at the top right of your screen.
Many thanks,
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on 04-01-2022 16:54
Thank you for talking to me in a private message @Darren967.
Please do let me know how it goes with the engineer visit 🙂
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on 07-01-2022 15:00
Hello, thanks for all your help in getting an engineer out, he has sorted everything perfectly, great chap very helpful, tidy and friendly.
Regards,
Darren
on 07-01-2022 15:13
Great to hear all sorted, Darren 🙂
Kind regards,
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