Hi @mozzer33 👋,
A warm welcome to our Community Forums and thanks for your post. It's great to have you on board with us here 😊
I am really sorry you're having some issues with your landline. I'd love to help get things sorted, don't worry!
I've ran some checks on our systems and as your landline connects to your hub, could you try rebooting the hub and let me know if this makes any difference?
Do you have an alternative handset you can test with?
There's also some self care checks here I would recommend looking at - 👉 Why is my Virgin landline not working?
If you still experience issues after going through the steps above, let me know and we can get a technician arranged for you.
Hope to hear from you soon!
