Landline is dead

[Tony1970]

Hi,

My landline is dead... No dial tone and not able to receive/make calls. I have tried a different handset. I have only the one phone socket.

[Lee_R · Accepted solution]

Hi @Tony1970, thanks for posting and welcome back to our community.

Sorry to hear your landline is not working for you. I can see you've already tried an alternative handset.   Also, is your phone plugged into your hub, or a traditional phone socket?  It does sound like it's a traditional socket.  For future reference, you may wish to check for potential faults in your area here.  That link would also allow you to login and book a technician if required.  Also you may find here and here, useful.  However, as you have reached out to us, I would love to have a look on your behalf. I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.
Regards

Lee_R
 

[Lee_R]

Hi Tony1970, thanks for getting back to me privately.  

This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.

Regards

Lee_R