on 30-03-2022 17:04
My landline has died in the last couple of hours and one of my handsets now keeps making a beep noise. I have checked two of the Virgin wall sockets in my house and can't get a phone to work off either of them. Can't ring 150 to report it as the Virgin phones aren't working and I can't see another helpline number to ring them on to report it. I've checked whether there is a problem in my area - Virgin site says there isn't so don't know what to do next.
on 30-03-2022 17:24
Hey @dimclanachan,
Welcome back to the community and thanks for taking the time to post.
I'm really sorry to hear of your landline issues, I have looked into this and refreshed your line on the network, please can you check your line again for me?
Hopefully this will have worked for you.
Regards,
Steven_L
on 30-03-2022 17:28
@dimclanachan, please ignore that, there is a fault in your area at the moment, this has an estimated fix time of 1am tomorrow morning(31st March).
This popped up after I had done the initial checks.
Thanks
Steven