Landline has no dialing tone

[Motmender]

My landline has no dialing tone. When someone calls they just get an engaged tone. I have tried plugging in another phone and it's just the same.

[Paulina_Z · Accepted solution]

Hi @Motmender,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some landline issues and that you have no dial tone with your landline connection.

I have checked our systems and I can see that there is an outage active in your local area and it is impacting your landline services at this moment. 

The fault reference number for this issue is F010245686 and the current estimated fix time is today 07/11/22 at 16:15. Our team is working on resolving this issue as soon as possible. I do apologise about the inconvenience.

Please keep an eye out for your connection after this time and let us know if you're still having issues so we can help further if needed.

Thank you.

[Motmender]

Thank you so much for the swift and informative reply

[Paulina_Z]

Hi @Motmender,

No problem at all! That's what we're here for! 🙂

Let us know how you're getting on with your landline connection later in the day. We'll be able to help further if needed.

Thank you.