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Message 11 of 32
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Re: Landline down & essential for vulnerable relatives

I have emailed the team to make sure that this has been raised. 

 

Thanks 

Zak 

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harris1972
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Message 12 of 32
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Re: Landline down & essential for vulnerable relatives

I have emailed the team to make sure that this has been raised. 

 

Thanks 

Zak 

 

Contacting the department responsible is not an issue & has been done many times previously.

Ensuring the department responsible gives updates & ensures that your contractor actually performs the tasks asked of them is another matter entirely.

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Message 13 of 32
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Re: Landline down & essential for vulnerable relatives

As soon as i hear anything back, I will be in touch. 

 

Thanks 

Zak 

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harris1972
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Message 14 of 32
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Re: Landline down & essential for vulnerable relatives

Respectfully Zak- go back & follow the link on the first page. See how many times we have been waiting for a response.

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Message 15 of 32
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Re: Landline down & essential for vulnerable relatives

I can see that Harris1972. 

 

I can assure you that i will inform you as soon as I have any updates. 

 

||ZM 

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Message 16 of 32
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Re: Landline down & essential for vulnerable relatives

Hi there Harris1972 

 

Just a quick update. A team visited the box yesterday,  an electrician is needed to visit the box and this has been booked. 

 

Thanks 

Zak 

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harris1972
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Message 17 of 32
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Re: Landline down & essential for vulnerable relatives

For when exactly pray tell.

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Message 18 of 32
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Re: Landline down & essential for vulnerable relatives

Good evening, sorry for the delayed reply. I've sent a mail to our networks team regarding an update.

 

Kind regards,

John_GS
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harris1972
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Message 19 of 32
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Re: Landline down & essential for vulnerable relatives

Given the current weather I expect another engineer will be attending soon for water ingress again.

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Message 20 of 32
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Re: Landline down & essential for vulnerable relatives

Hopefully not needed and be fixed much sooner. I'll be in touch soon as we know more.

 

Kind regards,

John_GS
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