cancel
Showing results for 
Search instead for 
Did you mean: 

Landline Switchover

roxio
Tuning in

got my new phone line adapter  for the switchover however there was no date  or any other information  in the padded envelope that it arrived  in .  anyone  know when Edinburgh is due  for the change  Thanks Stevie 

3 REPLIES 3

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @roxio,

Thank you for your post 🙂
I am sorry to hear there has been some confusion on this. Have you received any other letters or emails regarding your switchover? Or have you just been sent the adaptor?

You can find more info here about the steps on what happens next.

Thanks 🌞

Zoie

Hi Zoie 

 i had a email about 6 months ago  saying that it will be changing over   but the adapter came on Monday   with nothing else saying when i will be changed over.   I connected it up to the router   but it's not working so i plugged it back into    the line socket  

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for your reply @roxio. You would need to wait to be migrated over, and as you have advised you do not have the date on when this will be.

We can take a look into this for you and I can pop you over a PM, just keep an eye out for the little envelope 📩

Zoie