on 30-09-2022 14:42
Landline not working again. No dialing tone when I try to ring out. Friends are getting an engaged tone when trying to contact me. This happened to me a few weeks back. This is not on, its very frustrating, I am waiting for an urgent Hospital appointment, good job got my mobile. Can you please sort this asap please.
Answered! Go to Answer
on 01-10-2022 14:02
Hey @Ladykiller68, thanks for the update.
Once the fault is rectified via the engineers, we can raise a case for you regarding the loss of service.
Let us know how it goes with the technicians appointment.
Kind regards.
on 30-09-2022 15:35
Hi there Ladykiller68,
Thanks for your patience and welcome back to the community.
Can I ask how is your phone connected?
Regards,
on 30-09-2022 22:07
on 01-10-2022 08:13
Hey @Ladykiller68, thanks for the reply.
I'm glad to hear an engineer is fixing the problem.
Have they mentioned the repair time / date?
Let us know.
Kind regards.
on 01-10-2022 13:33
on 01-10-2022 14:02
Hey @Ladykiller68, thanks for the update.
Once the fault is rectified via the engineers, we can raise a case for you regarding the loss of service.
Let us know how it goes with the technicians appointment.
Kind regards.
on 02-10-2022 22:30
on 03-10-2022 08:03
Hi there @Ladykiller68, thank you for the update!
I'm happy to hear that the landline has been restored and that the area fault was fixed.
As this is a repeat issue I am sure that they will keep an eye out to make sure nothing else happens going forward for the near future.
As always - feel free to reach out to us if you need anything.
Kind regards,
Ilyas.