Our landline has been intermittently available and not available for weeks if not months now, mostly not available recently. When I activate the handset, all I can hear is crackling and hissing on the line. My handset (Panasonic KX-TGJ320E base station and two other wireless handsets on charging bases) occasionally states 'Line in Use' as well.
When I call my number from a mobile, I get an engaged tone.
As far as I'm aware, nothing has changed in my physical installation or contracted service and the phones have been working for a number of years prior to this. The 'Service Status' check keeps saying there is nothing known to be an issue in my area (TN16)
How do I resolve this? We have elderly family members who rely on being able to call us and they cannot cope with using mobile phones to call us. What do I need to do to get this rectified ASAP please?
