Landline Not Working

[Decius]

Hi Customer Service,

My situation is similar to this question...

Bearing in mind that my landline is not working, how do I report this break in service to Virgin Media ?

Tony D

[Gareth_L]

Hi Decius

Sorry this is happening to you aswell

Have you tried an alternative phone

Are you on the traditional socket or is this through the Hub?

Gareth_L 

[Decius]

Hi,

Yes, alternative phone same result.

Connection re standard socket no hub.

Regards,

Anthony

[Gareth_L]

Thanks for replying Decius 

I can look into this for you 
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L