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Land line not working

Joining in

How do I arrange to be sent an adaptor to allow my home phone to be connected to my hub?


Forum Team
Forum Team

Hi @J_Edinburgh_25,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear that you're experiencing some landline service issues recently. Can you expand on what issues you're facing exactly? For example, do you have no dial tone?

Have you been advised that your landline service has been switched to now operate via the router? If not then I'm afraid that providing you with an adapter won't alleviate your issues.


Zach - Forum Team
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Fibre optic

You would have to contact customer service so they can to a switchover if it’s available in your area