Land line is dead

[cronshd]

The service status shows everything is ok in my area, but the land line is dead: can't make calls or receive incoming calls.

Any ideas?

[John_GS]

Hi cronshd

Thanks for posting and welcome to the community

I am sorry for the landline issue. I can see from a system check that you have been recently converted to our 21CV phone service. Just to confirm, is your phone line connected to the telephone port on the router?

Best wishes,

[cronshd]

Thanks John, yes that has fixed it.

[John_GS]

Thanks for coming back to the thread and confirming all sorted 🙂

Is there anything further I can assist with today?

Best wishes,