on 11-01-2023 17:40
No dialling tone, if rung from another telephone, doesn't ring and call terminates immediately on other phone.
No fault showing on service status. Unplugged and plugged back in, no change.
Answered! Go to Answer
on 11-01-2023 18:10
Hi @AG60
Thanks for posting and welcome back to the community.
Sorry for the landline issue - it's a known outage. Fault reference F010388923. Estimated fix date is today at 19.25.
Best,
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on 11-01-2023 18:10
Hi @AG60
Thanks for posting and welcome back to the community.
Sorry for the landline issue - it's a known outage. Fault reference F010388923. Estimated fix date is today at 19.25.
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 11-01-2023 18:36
Hi
Thanks for the update.
A
on 11-01-2023 18:47
No worries at all, pop us a reply if not fixed by then and we'll check for you 🙂
Best,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill