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LAND LINE NOT WORKING

AG60
Joining in

No dialling tone, if rung from another telephone, doesn't ring and call terminates immediately on other phone.

No fault showing on service status. Unplugged and plugged back in, no change.

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @AG60

Thanks for posting and welcome back to the community. 

Sorry for the landline issue - it's a known outage. Fault reference F010388923. Estimated fix date is today at 19.25. 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @AG60

Thanks for posting and welcome back to the community. 

Sorry for the landline issue - it's a known outage. Fault reference F010388923. Estimated fix date is today at 19.25. 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi

Thanks for the update.

A

No worries at all, pop us a reply if not fixed by then and we'll check for you 🙂

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill