We are moving out of our current house soon, but are moving in with family short term while we purchase a new property. Is it possible for us to keep our phone number reserved ready for our new house? We've had the same number for 15+ years so would like to keep it!
Unfortunately, it's not possible to hold or reserve your landline number I'm afraid.
Are the family you are moving in with currently with Virgin Media? If so, we could look at adding a second landline to their account and moving the number across to them (if they are in the correct catchment area for your number).
You could then transfer that number to your new account when it's ready (again, providing that you're in the correct catchment area for the number range)
When are you thinking of disconnecting your services? We would require 30 days notice to action this.
When you are ready - pop back through to us here and myself or my colleague Joe will be more than happy to help; we can chat your parents account/address to see if this would be possible and if they can accept your number range 🙂