on 12-10-2022 18:48
Hi guys,
Im taking a new VM contract at my dad's property (his current contract will be cancelled and I will be setting up a new one as the bill payer).
Question is how to keep/port his landline number across to my new account. I know you can do this switching to different providers but have struggled to find any information regarding porting the number across to a new VM account.
Cheers, any help appreciated!
on 12-10-2022 18:51
Hi @toxicwaster
Thanks for posting. Have you set up the new deal at all yet?
Kind regards,
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on 12-10-2022 18:59
Not just yet! Wanted to be sure of everything first before I start.
on 12-10-2022 19:05
Has your Dad given notice to cancel?
Kind regards,
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on 12-10-2022 19:15
on 12-10-2022 19:43
Righto, so it would be 30 days notice to cancel. Then three months no service at the property before being able to rejoin as a new customer.
Is there any reason you're looking to do this?
Best,
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on 12-10-2022 19:50
WOW thats a bit shocking. Yes, Im going to be living at the property instead of my dad and we just want to keep the number active as I was going to take our a VM contract anyway. So what your saying is, NOBODY can take out a contract at the same property for 3 months? Lol. Scorched earth policy.
on 12-10-2022 19:52
I am sorry for that toxicwaster
Best,
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12-10-2022 20:36 - edited 12-10-2022 20:38
@toxicwaster wrote:Hi guys,
Im taking a new VM contract at my dad's property (his current contract will be cancelled and I will be setting up a new one as the bill payer).
Question is how to keep/port his landline number across to my new account. I know you can do this switching to different providers but have struggled to find any information regarding porting the number across to a new VM account.
Cheers, any help appreciated!
You could just "take over" your father's account, which is literally a name change. However, you want a new contract at the same address. So to get the new customer pricing you have to have "left" Virgin's network for at least 3 months. This is a catch to stop people just leaving & rejoining immediately to get the "loss leader" pricing (ie. Virgin makes a loss on them) on its new customer deals.
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on 13-10-2022 10:09
Well my da will probably want to keep his account but he doesn't need the landline whereas I would prefer to keep it active, it's just convenient to have the same number as it has been a family number for years.
With regards to opening a new account;
I could understand if it's the same person or a spouse with joint account/same account details. But I AM a new customer 😂.
On further reading around the forum there is no policy in writing regarding this, and plenty of people have done the same thing.
At the end of the day I could just get sky fibre and bin virgin altogether, it just seemed convenient that all the connections were already there and I have multiple points in the house to set up a router/TiVo box. (As I would want to plug my pc/consoles directly into the superhub.
Whereas I would need to have engineers come out to install openreach equipment for any other fibre provider. Just trying to save myself the hassle.