Virgin Media Community

[Eileen16]

Hi

My 1571 service has recently been re-activated which is great.

However when I check my phone it always has the interrupted dialling tone which is meant to indicate that I have a message, even when there are no new or saved messages.

Also the answer machine kicks in after 6 rings which is too short for me. Is it possible to change it to 8 rings.

Thanks for your help.

[Travis_M]

Hi @Eileen16

Thanks for posting on our community forum!
 

I'm going to drop you a private message now so we can get this sorted. Please keep an eye on your inbox.

Regards