Increase number of rings before voicemail

[bpp21000]

Hi,

Could someone help me understand how to increase the number of rings before voicemail kicks in.

It is currently going too quickly to voicemail.

thanks,

[Zak_M · Accepted solution]

Hello, 

Thank you for taking the time to reach out to us.

Are you able to confirm, how many rings would you like before the answer phone kicks in? 

Kind regards,

Zak_M

[bpp21000]

could we get 8 rings please

[Zak_M]

Thank you for coming back to me, 

Are you able to confirm how many you are currently getting? 

Kind regards,

Zak_M

[bpp21000]

Hi, I am currently getting 5 or 6.

Even if it goes up to 10 rings... it would be better.

[Zak_M · Accepted solution]

Thank you for coming back to me, 

I can confirm that this has now been changed, It should be active in 24 hours time. 

Kind regards,

Zak_M

[bpp21000]

Thank you so much.

[Martin_N]

I'm glad this is all sorted for you. 

Please do reach out to us if you require any assistance in the future.

^Martin

[Cheltenham59]

Hi, I have exactly the same issue, can you fix my phone too?

[Alex_RM]

Hi Cheltenham59,

Thanks for posting and welcome to our community:)

I've popped you over a private message to get a few more details from you then I can do this.

Alex_Rm