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los_alamo
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Incoming calls on landline

Incoming calls causing bell to ring but, on answering, no speech in either direction. Not on all calls. Service tech has called, and it works fine but, when I test using two separate mobiles to call in, no speech. Line is not dead as I get sidetone on landline.

Any ideas, please?

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Re: Incoming calls on landline

Hi, Los_alamo.

 

Thank you for posting.

 

Can you please confirm if your landline is connected to a hub or is it connected directly to a master socket?

 

Please keep us posted.

 

Anna_B

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los_alamo
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Re: Incoming calls on landline

I'm connected straight to a master socket, and I've tried another handset with the same results.

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Re: Incoming calls on landline

It sounds like we are going to need to send you a tech to come and investigate this, I am going to drop you a quick PM so that we can get some information from you. 

 

Thanks 

Zak 

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los_alamo
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Re: Incoming calls on landline

Thanks. The problem seems to have cleared by itself, so I won't need a tech visit at the moment. I'll come back if the problem occurs again.

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Re: Incoming calls on landline

Thank you very much for getting back to us with an update.

 

We are pleased to hear that things are now looking better.

 

Please get in touch with us if you need help with anything in the future.

 

Thank you. 

David_Pn
Forum Team

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