on 01-12-2021 15:52
I want to change my landline number - the number of nuisance calls makes answering the phone pointless.
How do i go about this?
Answered! Go to Answer
on 01-12-2021 16:49
I will not be able to advise you off the new number Peter
Sorry its s strange Data Protection policy we have here
The number will take 24 hours to go change
To find the number,
You can dial your mobile
Or Dial 164 or 165 put the phone down and the line will ring with the new number spoken
Let me get this changed for you now then
Gareth_L
on 01-12-2021 15:57
Hi sourced
Sorry to hear that
We can look at changing your number over if you wish to go ahead with that
I will need to send you a private message to pass security though
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
01-12-2021 15:59 - edited 01-12-2021 16:01
Changing your number won't stop the scam/nuisance calls. It may actually make them worse.
Your 'new' number won't be new at all. It will be from a recycled pool of numbers VM own. You may get one with its own history of problems.
A call screening device is a better way to stop the scam callers.
Two past examples below
https://community.virginmedia.com/t5/Home-Phone/Is-it-not-a-bit-embarrassing-for-Virgin/td-p/4577537
on 01-12-2021 16:21
Thanks, but it's not for stopping scams if you get my drift
on 01-12-2021 16:37
Hi sourced
Can I just confirm you wish to change the number over?
Gareth_L
on 01-12-2021 16:41
Hi Gareth, yes we do definitely wish to change the number over - do we have to continue with an 01740 number or is any area code available?
on 01-12-2021 16:49
I will not be able to advise you off the new number Peter
Sorry its s strange Data Protection policy we have here
The number will take 24 hours to go change
To find the number,
You can dial your mobile
Or Dial 164 or 165 put the phone down and the line will ring with the new number spoken
Let me get this changed for you now then
Gareth_L
on 01-12-2021 17:04
no probs. thanks for your help
on 02-12-2021 17:30
Hi sourced
Just to let you know, The number should have changed over now
Can you let me know if you have any issues with this
Gareth_L
on 08-12-2021 19:29