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I have no dial tone

baxter711
Joining in

No dial tone since this morning. 
I’ve tried two different handsets and I’m getting the same issue. 
The Virgin App says everything looks good. But if I try to test the phone line on the web I get sent to a page that says “Oops, something is broken”. 

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello baxter711

Sorry to hear about the no dial tone
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L