on 28-07-2021 14:03
No dial tone since this morning.
I’ve tried two different handsets and I’m getting the same issue.
The Virgin App says everything looks good. But if I try to test the phone line on the web I get sent to a page that says “Oops, something is broken”.
on 28-07-2021 14:12
Hello baxter711
Sorry to hear about the no dial tone
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L