on 27-04-2022 11:53
Hello, I have two house landline phones that plug into a normal phone socket on the wall.
Can I get the adapters for these two phones so I can plug them into my hub3 router?
I was talking to another Virgin Media customer who was given the adapters for free, and they advised me to make sure I request the adapters that allow the phones to ring.
So my request is for the Virgin Hub 3 Adapters that Include the ring capacitor for older phones.
Thanks.
on 27-04-2022 12:08
Hello @eggnog,
Welcome back, thanks for posting.
I am sorry to see this.
I can help you with this, but we can only send out one adapter per customer.
If you are okay with this let me know and I can invite you into a private message.
Many thanks,
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on 27-04-2022 12:20
Hello, yes the 1 will be great thanks.
on 27-04-2022 12:24
No problem @eggnog.
I will send you a private message now, please look out for a purple envelope at the top right of your page.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 27-04-2022 13:52
Hello @eggnog,
Thanks for talking to me in a private message.
I am glad that this has been sorted for you now, please do let me know when it arrives.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 11-05-2022 11:49
Hello, I have been waiting 2 weeks now, and still nothing has arrived, could you look into this for me.
Thanks.
on 11-05-2022 11:56
Apologies for the delays eggnog.
May I ask are you waiting for both adaptors?
Thanks,
on 11-05-2022 11:59
No just the one per customer.
on 11-05-2022 12:05
Thanks for the response,
I've dropped you a PM so we can chase this up for you.
Thanks,