How do I move my landline from VM to BT?

[Anonymous]

As in the subject line

How do I move my landline phone number from VM to BT?

I've had enough of VM price hikes for repeats and no new content

I can get all the entertainment I want from streaming services for free

I will be cancelling all my services once everything is inplace

[John_GS · Accepted solution]

Hi @Anonymous 

Thanks for posting and welcome back to the community.

I am sorry you wish to cancel. Have you spoke to the team recently via your account price? 

If you do wish to still port out, you need the new provider to arrange the number port. You should do this before putting the disconnection through with us.

Kind regards,