on 10-02-2023 15:24
Hi there,
Since we've had the hub installed, the house phone keeps bleeping. It's not the voicemail and we are able to receive and make calls just fine. Can yhis be looked into.
Thanka
on 10-02-2023 16:09
The Hub appears to be accepting Ghost Calls / Direct IP (SPIT) calls from the public internet.
on 10-02-2023 16:14
Thanks for confirming. Can you confirm it's definitley not the phone, not an alarm connected to the internet that's on low power?
@Client62 - it's not a hub 5 but thanks for the input as always.
Best wishes,
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on 10-02-2023 16:16
@Client62 wrote:The Hub appears to be accepting Ghost Calls / Direct IP (SPIT) calls from the public internet.
Have Virgin confirmed this is the issue? If so why is it still happening, its an easy fix?
on 10-02-2023 16:44
It's definitely the phone, this issue only started since we moved over to virgin.
Any ideas or help to resolve this? Will an engineer need to come out?
10-02-2023 16:47 - edited 10-02-2023 16:48
@Tasjay05 wrote:It's definitely the phone, this issue only started since we moved over to virgin. Any ideas or help to resolve this? Will an engineer need to come out?
What phone model is it?
Have you looked in the phone manual first of all to see what advisory tones are available and what the phone might possibly be signalling?
on 10-02-2023 16:56
Hi @Tasjay05
Thanks for your post
Are you able to advise on the above from GoSlow please? This does seem likely to be a handset issue rather than an issue on our part with the bleeping
Thanks in advance
Regards
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