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Home phone

trilly12
Joining in

on ‎02-11-2022 10:09

  • My home phone landline in LU2 8SR is dead. Anyone else in this postcode have the same problem?
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newapollo
Very Insightful Person
Very Insightful Person

on ‎02-11-2022 12:39

Hi @trilly12 

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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David_Bn
Forum Team
Forum Team

on ‎02-11-2022 15:07

Good Afternoon @trilly12, thanks for your post and I'm sorry to hear of the issues with the landline services.

An outage appears to be present and is estimated to run until 21:10 this evening. 

We apologise for any inconvenience caused, and will do all in our power to have this resolved.

Kindest regards,

David_Bn

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