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Home phone not working

Mr1979
Joining in

Can I book an engineer to come out and fix my landline through here.cuz I have no land line and every time I ring up I get the phone put down.on.me

1 ACCEPTED SOLUTION

Accepted Solutions

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Apologies for any issues faced Mr1979,

Welcome to the community.

Just to clear a few things up, have you tried a different handset?

Also have you checked all the cabling to ensure it is connected securely?

Let us know,

Kain

See where this Helpful Answer was posted

4 REPLIES 4

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Apologies for any issues faced Mr1979,

Welcome to the community.

Just to clear a few things up, have you tried a different handset?

Also have you checked all the cabling to ensure it is connected securely?

Let us know,

Kain

Yeah I've tried a new phone is I'm using the old copper wire outside and last time the engineer come out he said that there was a break in the line and next time if it happens dad have to switch my phone over to run from off the modem

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Right okay, thanks getting back to me on this.

Just so we can investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

Kain

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for your cooperation over PM Mr1979,

The appointment is now booked in for you.

If you do require to reschedule then you can via MyVM.

Let us know how it goes!

All the best,

Kain