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Home landline not working

Sandykirk001
Joining in

Home landline not working. Call Virgin and message said they will check line call back in 10 minutes to g

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @Sandykirk001

Welcome to the community. 

Sorry to hear you're having issues with your landline at this time. Does your phone have a dial tone at all or do you have issues with making/receiving calls?

Can you confirm if you're phoneline is plugged into the main master socket, an extension or into the router?

How many pieces of equipment are connected to the phone line?

Here to help 🙂
Virgin Media Forums Agent
Carley