I see this has happened to others. Will it be fixed automatically or do I need to call an engineer?
Welcome to the Community 0777julie.
I am sorry to hear the 1471 service is not currently working for you.
Can you please advise if you get an error message when you try to dial the service? Can you also please confirm if the other issues with the line were resolved when the engineer visited?
Let me know and I will be happy to help.