on 23-01-2021 12:30
I have discovered I am in the BT directory listing although I had thought I was ex directory. What is the process to become ex-directory?
Answered! Go to Answer
on 23-01-2021 14:36
Hi Kevin,
You are very welcome, you will no longer be in future Directories.
Regards
Paul.
on 23-01-2021 12:58
Hi KNVB1888,
Thank you for reaching out to us in our community, I am sorry to hear you are in the phonebook when was under the impression you were ex directory,
We can certainly add you to ex directory which will exclude you from future phone books.
so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.
Regards
Paul.
on 23-01-2021 14:36
Hi Kevin,
You are very welcome, you will no longer be in future Directories.
Regards
Paul.
on 02-02-2021 20:54
Hi, who do I need to contact to make my number ex-directory?
on 04-02-2021 12:00
Hi Simpin,
Thank you for your details I am really sorry as you have advised you aren't the account holder we will be unable to change anything, please can you get the account holder to either call or set up a community account and we will be able to assist further, apologies for any inconvenience caused.
Regards
Paul.
on 08-02-2021 11:28
Hi Simpin,
Thank you for coming back to us, I appreciate your Mother isn't very technical and doesn't have computer access ,as she is the account holder I would have to ask you to call in so she can clear security and we will then be able to get this changed for her.
Kind regards
Paul.
on 02-03-2021 21:24
How do I go ex-directory please?
on 03-03-2021 08:20
Hi Bettyboo6,
Thanks for your post and welcome to the community forums 🙂 I can help get this kind of task sorted for you, we just need to go into a PM to chat a bit more securely.
Please look for the purple envelope to view my message.
Speak soon!
Thanks,
Megan_L
on 03-03-2021 09:32
HiBettyboo6,
Thanks for chatting with me in our PM, I was able to perform this task for you and you will become ex directory shortly.
If you need anything else from me or my team please create a new post and we will be happy to help!
Thanks,
Megan_L
19-05-2021 21:19 - edited 19-05-2021 21:19
Hi,
I would also like my name to be removed from the BT phone book. I phoned 150 about a month ago (I think) to request this, but I'm still listed in the BT's online phonebook.
Thanks,
Kenny