Fibre adapter and cable tv

[steveo22]

I have been sent a fibre phone adapter to connect the home phone to the hub. The phone is downstairs and needs to stay there, but the hub is upstairs and can’t move as the cable tv is connected to the hub from a box on an upstairs wall.

Please can you advise how we can have tv and phone both working when switchover to fibre is made?

[Ashleigh_C]

Hi @stevo22

If you pop Ayisha a PM they will respond when they are in the office, just double check your messages to make sure you have not received another one. 

Thank you.