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Anonymous
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Extending amount of rings before voicemail

Good Afternoon

I would like to make a request for the number of rings before voicemail kicks in on our landline to be extended, please.

It is currently 5, and an increase to 10 would make the life of my elderly grandmother much easier.

Thanks

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Natalie_L
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Re: Extending amount of rings before voicemail

Hi Jay_A, 

 

Thank you for posting to the Community. 

 

We would be happy to arrange this for your Grandmother but I will just need to confirm some details first if that's okay?

 

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and get this sorted.

 

Thanks 

 

 

Nat
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Natalie_L
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Re: Extending amount of rings before voicemail

Hi Jay, 

 

Apologies for the delay in response as I had been away from the office. 

 

I have gone ahead and increased the rings to the maximum of 10 before heading to voicemail. 

This should be active straight away but please let me know if you have any problems. 

 

Thanks 

 

Nat 

 

 

Nat
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