on 04-08-2021 14:39
I have seen the forum has assisted several people with this problem in the past and I am hoping I can get some help.
My phone only rings 4 times before the answer phone kicks in - I would like to increase the rings up to 10.
If I am in the kitchen when the phone rings, I have to do a Usain Bolt impersonation to try and get to the phone before the answer phone kicks in (9 times out of 10 I don’t make it).
Thanks
Answered! Go to Answer
on 04-08-2021 15:09
Is Usain Bolt part of VM's Project Lightning?
Sorry couldn't resist that.
I'm sure Akua_A will swiftly sort the ring time out.
Stay safe and take care.
on 04-08-2021 14:50
Hi @ElaineGG.
Welcome to our community forums and thank you for your first post.
Sorry to hear your Usain Bolt impersonation does not make it in time for the 4 rings. We would be happy to best help with this so you can take a leisurely stroll instead. I have been able to access your account using forum details. I have also sent you a private message regarding this. Please look out for the purple envelope and provide a response when you can.
Thanks,
on 04-08-2021 15:09
Is Usain Bolt part of VM's Project Lightning?
Sorry couldn't resist that.
I'm sure Akua_A will swiftly sort the ring time out.
Stay safe and take care.
on 23-08-2021 12:45
Just to say Thank You for sorting this out - now I have 10 rings before the answer phone kicks in. 😊
on 22-01-2022 12:41
on 22-01-2022 13:29
on 22-01-2022 13:43
Hi Bob,
Thank you for reaching out to us in our community and welcome, I am sorry to see you haven't been able to get your Rings extended to 10, this is something I can do for you, I have located your account and as you have a standard line we are able, if this was Phone Via your Router we would have to speak to another team, so I can help I will invite you into a private chat, once you receive an invite, please click on the purple envelope to accept?
Regards
Paul.
on 24-07-2022 21:03
Hello,
Could someone please help me with extending the rings on our land-line?
Our phone is connected via the hub FYI
Many thanks,
Lucy
on 25-07-2022 08:14
Hi @Lucyw38,
Welcome to our Community Forums! Thank you for your post and thank you for your query.
Unfortunately, we're unable to extend landline call rings on a VIOP landline connection. I do apologise. If you're experiencing any issues with your services, please let us know. We're here to assist.
Thank you.
on 25-07-2022 09:33