Extend Ring Time before Voicemail

[SteveD52]

Hi there,

I would like to extend the ring-time on my landline before voicemail kicks in, is it possible 

[Zoie_P]

Hi SteveD52,

Thank you for your post.

I can certainly take a look at getting your rings extended. I will pop you over a PM and we can go from there, just keep an eye out for the purple envelope 🙂 

Zoie

[Zoie_P]

Thank you for messaging with me SteveD25, 

glad I could get this sorted for you 🙂 Please if you have any questions or need more help we are here.

Zoie

[SteveD52]

Hi there, the extended ring time has not kicked in yet...any ideas?

[Zoie_P]

Hi SteveD52, 

Thank you for your reply, I am so sorry to hear this. How many rings do you have? It can normally take up to 24-48 hours but this has passed.

Zoie

[SteveD52]

4/5

[Zoie_P]

That doesn't sound right, I will pop you over another PM and we can get this looked into for you 

Zoie

[Zoie_P]

Thank you for letting me rectify this for your SteveD52, 

Keep me posted on this the rings and hopefully, all goes well 🙂 

Zoie