on 23-02-2022 19:59
Hi
My landline has an engaged tone instead of a dialling tone. I cannot make or receive calls.
I bought a new phone in case it was that, but still no change.
Checked service status but no faults found in my area.
I don't want to phone the helpline from my mobile for obvious reasons!!
on 23-02-2022 20:29
Hi JPG031,
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues with your landline, thank you for trying a different handset already.
Can you confirm if you're able to dial 150 from the landline?
Alex_Rm
on 23-02-2022 23:09
Hi Alex
Yes I tried 150 but nothing, just the engaged tone.
on 24-02-2022 08:29
Hi JPG031,
Thanks for posting and welcome back to the community!
Sorry to hear you're facing issues with the landline.
I've dropped you a PM so we can go through some further details.
Thanks,