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Saucebox
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Do we need an engineer to reinstate 1471?

We have had a fault on the telephone line fixed. But we have now lost the ability to use 1471, and have lost our permanent number withheld feature. I have tried contacting the service centre and they want to book an engineer to visit. Is this necessary? 

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Re: Do we need an engineer to reinstate 1471?

Hi there Saucebox, 

 

Whilst most call features are installed on the line without a technician visit required - sometimes a technician is needed to check that the cabinet is accepting this feature. 

 

Have you now had your technician visit booked?

 

Cheers

Katie - Forum Team


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