on 30-12-2020 17:11
Is there a way of disabling the landline voicemail without having to go through 2 hours of pain trying to call 150? Voicemail seems to have been activated for us for some reason.
Answered! Go to Answer
on 31-12-2020 13:17
Hi Hiyakker,
Thanks for chatting with me in our PM, I was successful in taking off your voicemail.
Thanks for your patience and have a happy new year.
Kind regards,
Megan_L
on 31-12-2020 11:16
Hi Hiyakker,
Thanks for using the forums to get this issue with your services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you! We can remove the voicemail service for you, we'll just need to go into a PM and pass security before we make any changes on your account though.
I'll send this now, speak soon!
Thanks,
Megan_L
on 31-12-2020 13:17
Hi Hiyakker,
Thanks for chatting with me in our PM, I was successful in taking off your voicemail.
Thanks for your patience and have a happy new year.
Kind regards,
Megan_L
on 01-01-2021 13:01
Great question!
I looked at the answer.... which precisely does not answer!
Is there a way to do that ourselves?
on 01-01-2021 13:19
Hi there @EricM1
Welcome back to our Community - sorry you're struggling to locate the answer to your question.
You're unable to remove or disable the standard Voicemail from your end; this can only be done by a member of staff and takes around 24 hours. This can be requested by calling us on 150/03454541111 or by popping us a text on 07533051809
If you have Voicemail Plus, you can control some of the diverts yourself. You can read more about this and all our Call Features on our Call Feature Guide
Hope that helps; pop back if we can do anything further for you.
Cheers
Katie - Forum Team
on 22-01-2022 17:17
I would also like to disable the 1571 service on my landline.
Can someone please PM me to do this.
Many thanks.
on 22-01-2022 17:33
Thanks for your post @metahome, sure thing - check out the purple envelope in the top right hand corner for a private message from me
Kindest regards,
David_Bn
on 07-01-2023 15:55
Hi - i came here after these instructions did not work for me - could i have voicemail turned off too please,
on 07-01-2023 16:29
Hi @garfold,
Welcome to our community forums and thank you for your first posts.
Sorry to hear the link did not work for you. I will be happy to help with this request. I have sent you a private message. Please look out for the purple envelope and provide a response when you can.
Thanks,