Digital Switchover

[ExeterBertie]

I was informed that my home phone would be switched to digital on 6th June.

This does not appear to have happened. The analogue service is still working.

When should I attach the adaptor...? Given that my analogue service will not work once the adaptor is connected.

[ExeterBertie]

OK...Have re-booted/Got the initial telephone icon (green)...I presume that's that then! 

Phone appears to be working...

I'm now leaving it alone....Still can't understand why analogue continues to work? Hey ho...

Thanks for your assistance. 

[Ilyas_Y]

Hey @ExeterBertie, thanks for the reply.

I've just checked the system and the date it is giving me is for today, so I can confirm that after today the analogue system will cease to work and as you have said the new phone line through the broadband system is working.

As advised, once a reboot is complete or even a pin hole reset the telephone icon will appear on the VM Hub.

Thank you 🙂

[ExeterBertie]

Everything seems to be OK today...

So, even though I was informed that my digital switchover would be on 6th June....it actually was the 7th.

Good job that was clear then!

Thankyou......and goodnight.

[Matthew_ML]

Hey ExterBertie, thank you for reaching back out, I am sorry about the mix up in dates.

However I am happy to hear that everything is working as it should be.

If you ever need us again for anything you know where to find us. Thanks